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Important

The Internet Explorer 11 desktop application will be retired & go out of support on June 15, 2022 (for a các mục of what"s in scope, see the FAQ). The same IE11 apps và sites you use today can open in ionline2017.com Edge with Internet Explorer mode. Learn more here.


This article helps you solve sầu the problem that Internet Explorer can"t display the webpage. If you"re successfully connected khổng lồ the Internet but can"t view any webpages in Internet Explorer, use one of the following troubleshooting procedures, as appropriate for your operating system.

Original sản phẩm version: Internet Explorer, Windows 10Original KB number: 956196

Troubleshooting for Windows 8 và Windows 10

Chechồng Proxy and DNS settings

Proxy settings are used lớn tell Internet Explorer the network address of an intermediary hệ thống (known as a proxy server) that is used between the browser and the Internet on some networks. Changing proxy settings is something you only have khổng lồ bởi vì if you are connecting to the Internet through a corporate network. By mặc định, Internet Explorer automatically detects proxy settings. However, if this setting has been changed and you are not trying to lớn connect to lớn a corporate network, you may experience connection issues. To verify that Internet Explorer is automatically detecting your proxy settings, follow the steps below:

Swipe in from the right edge of the screen, tap Start, and then type Internet options.(If you"re using a mouse, point khổng lồ the upper-right corner of the screen, move the mouse pointer down, cliông chồng Start, và then type Internet options.)

Tap or clichồng the Connections tab, and then tap or clichồng the LAN settings.

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Tap or cliông xã Automatically detect settings and verify that there is check mark in the box beside it.

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Tap or clichồng OK lớn cthất bại the windows. Restart Internet Explorer và verify the issue is resolved.

Rephối Internet Explorer

To remix Internet Explorer lớn the default settings, follow these steps:

Start Internet Explorer, & then on the Tools menu, cliông chồng Internet Options.

Cliông xã the Advanced tab, & then clichồng Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, click Reset.

In the Rephối Internet Explorer Settings dialog box, cliông chồng Reset. (The screenshot for this step is listed below).

Cliông chồng Close, and then cliông chồng OK two times. (The screenshot for this step is listed below).

Exit và then restart Internet Explorer. The changes take effect the next time that you start Internet Explorer.

Delete your browser history

To delete the browsing history in Internet Explorer 11, follow these steps:

Start Internet Explorer from the desktop.

Press Alt lớn show the menu bar.

On the Tools menu, tap or clichồng Internet options.

Under Browsing history, clichồng Delete. (The screenshot for this step is listed below).

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Select all the applicable check boxes, and then tap or cliông xã Delete. (The screenshot for this step is listed below).

Tap or click Exit, và then restart Internet Explorer.

Disabling Enhanced Protected Mode

Enhanced Protected Mode is a new feature in Internet Explorer 10. It works by extending the existing Protected Mode functionality khổng lồ help prevent attackers from installing software, accessing personal information, accessing information from corporate Intranets, và from modifying system settings. To bởi vì this, Enhanced Protected Mode must reduce some of the capabilities available to Internet Explorer. These restrictions may cause issues with your browsing experience when using Internet Explorer. By disabling Enhance Protected Mode, your performance in Internet Explorer may improve but could leave sầu you at risk for possible attacks.

How to disable Enhanced Protected Mode:

Swipe in from the right edge of the screen, tap Start, & then type Internet options.(If you"re using a mouse, point lớn the upper-right corner of the screen, move the mouse pointer down, cliông xã Start, và then type Internet options.)

Tap or click Settings located under the search box lớn the right of the screen. Then, tap or cliông xã the Internet Options ibé located under the search results.

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In the Internet Options windows, tap or cliông chồng the Advanced tab. Locate the kiểm tra box Enable Enhanced Protected Mode. Tap or cliông xã khổng lồ uncheck the box.

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Tap or clichồng the Apply button, and then tap or cliông xã OK. Restart Internet Explorer và check khổng lồ see if the issue is resolved.

Disable add-ons in Internet Explorer

Internet Explorer 10 is designed khổng lồ provide an add-on không tính tiền experience, và it plays HTML5 & many Adobe Flash Player videos without having lớn install a separate add-on. Add-ons and toolbars work only in Internet Explorer for the desktop. To view a page that requires add-ons in Internet Explorer, swipe down or right-cliông chồng to bring up the Address bar, tap or clichồng the Page tools button, and then tap or cliông chồng View on the desktop.

You can view, enable, and disable the danh sách of add-ons that can be used by Internet Explorer for the desktop. Add-ons that you can manage include browser helper objects, ActiveX controls, toolbar extensions, explorer bars, browser extensions, tìm kiếm providers, accelerators, và tracking protection settings.

To manage add-ons:

Start Internet Explorer for the desktop.On the Tools menu, tap or click Manage add-ons.Under Show, tap or cliông xã All Add-ons, & then disable all of them by tapping or clicking each one, & then select Disable.Tap or click Close.Restart Internet Explorer và chạy thử it. If you can successfully access the Internet, the issue involves an installed add-on. Re-enable each add-on one at a time, & demo lớn determine which add-on is causing the issue.

Cheông xã whether a third-các buổi party service, program, or anti-vi khuẩn is conflicting with Internet Explorer

Some third-các buổi party anti-vi khuẩn programs may cause issues for Internet Explorer getting connected to the network. Remove sầu any third buổi tiệc nhỏ anti-vi khuẩn from your system per the instructions given by the developers of those programs.

To determine whether a third-buổi tiệc ngọt program or service conflicts with Internet Explorer, follow these steps:

Tap or click the Search charm, type config in the search box, và then tap or cliông xã the displayed System Configuration inhỏ.Tap or cliông chồng the Services tab và select the Hide all ionline2017.com services check box, and then cliông chồng Disable all.Tap or clichồng the Startup tab.Tap or click Disable all in the bottom-right corner, và then cliông xã OK.

You are prompted to restart your computer. After the restart, chạy thử Internet Explorer for an online connection. Depending on the result, go lớn the The connection works section or to the The connection still does not work section.

The connection works

If the connection works, a third-các buổi party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow these steps:

Tap or cliông xã the Search charm, type config in the search box, & then tap or clichồng the displayed System Configuration inhỏ.Tap or click the Services tab, và then select the Hide all ionline2017.com services kiểm tra box.Select half of the listed items, and then cliông chồng OK.Restart the computer, and then kiểm tra Internet Explorer.Repeat steps 1-4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommover that you remove sầu it, or configure the service so that it doesn"t start when the computer starts. If you can"t find a service that is causing the issue, open System Configuration again, cliông chồng the Startup tab, & repeat steps 3-5.

The connection still does not work

If the connection still does not work, re-enable all programs, và then go to the Temporarily disabling the firewall section. To re-enable all programs, follow these steps:

Tap or click the Search charm, type config in the tìm kiếm box, & then tap or cliông xã the displayed System Configuration inhỏ.Tap or click the Services tab, and then enable all the programs.Tap or click the Startup tab, enable all the programs, và then cliông chồng OK.Restart the computer.

Updating older drivers và editing registry keys

Checking Windows Updates for drivers

Even if you already receive automatic updates, you can manually check for và install updated drivers in optional updates. Windows Update doesn"t install optional updates automatically, but we notify you when there are some available, and then let you choose whether or not lớn install them. To check Windows Update for drivers:

xuất hiện Windows Update in Control Panel by swiping in from the right edge of the screen, tapping Search (or, if you"re using a mouse, pointing to lớn the upper-right corner of the screen, moving the mouse pointer down, & then clicking Search), entering Windows Update in the search box, tapping or clicking Settings, và then tapping or clicking Install optional updates.Tap or cliông xã Check for updates, and then wait while Windows looks for the latest updates for your PC.If updates are found, tap or cliông xã Install updates.

Read & accept the license terms, & then tap or clichồng Finish if the update requires it. You might be asked for an admin password or to confirm your choice.

Editing the TabProcGrowth key

Improve sầu Internet Explorer performance by enabling the TabProcGrowth key.

xuất hiện Registry Editor by swiping in from the right edge of the screen, tapping Search (or, if you"re using a mouse, pointing to lớn the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering regedit in the search box, and then tapping or clicking regedit.exe in the search results.

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Navigate khổng lồ HKEY_CURRENT_USERSoftwareionline2017.comInternet ExplorerMain. No need lớn click on the dropdown for Main. The key we are looking for is located there. Tap or cliông xã on Main.

Locate the key named TabProcGrowth. Right-cliông xã the key và tap or clichồng Modify.

The key value will be listed. If the key value is 1, vày not change it. If the value is 0, change it to lớn 1, and then clichồng OK.

Restore or refresh your PC

To restore your PC by using System Restore

If you think that an app or driver that you recently installed has caused problems on your PC, you can restore it to lớn an earlier point in time (a restore point). System Restore doesn"t change your personal files, but it might remove sầu recently installed apps và drivers.

Swipe in from the right edge of the screen, and then tap Search. (If you"re using a mouse, point to the upper-right corner of the screen, move sầu the mouse pointer down, and then click Search.) Enter recovery in the tìm kiếm box, tap or click Settings, và then tap or cliông xã Recovery.Tap or click Open System Restore, and then follow the guidance. To refresh your PC

Refreshing your PC reinstalls Windows and keeps your personal files, settings, & the apps that came with your PC and apps that you installed from Windows Store.

Swipe in from the right edge of the screen, tap Settings, và then tap Change PC settings. (If you"re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, cliông xã Settings, and then cliông xã Change PC settings. )Under PC settings, tap or cliông chồng General.Under Refresh your PC without affecting your files, tap or cliông xã Get started.Follow the instructions on the screen.

Troubleshooting for Windows 7

Delete your browser history

Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11

Follow the steps listed khổng lồ delete the browsing history for Internet Explorer

Start Internet Explorer.

Press Alt khổng lồ show the menu bar.

On the Tools menu, cliông chồng Internet options.

Under Browsing history, clichồng Delete. (The screenshot for this step is listed below).

Select all the check boxes, và then tap or clichồng Delete. (The screenshot for this step is listed below).

Tap or cliông chồng Exit, & then restart Internet Explorer.

Disable add-ons in Internet Explorer

Internet Explorer 10 and Internet Explorer 11

Internet Explorer 10 is designed lớn provide an add-on không tính tiền experience, and will play HTML5 & many Adobe Flash Player videos without needing khổng lồ install a separate add-on. Add-ons và toolbars will only work in Internet Explorer for the desktop. To view a page that requires add-ons in Internet Explorer, swipe down or right-click to bring up the Address bar, tap or cliông xã the Page tools button, & then tap or cliông chồng View on the desktop.

You can view, enable, và disable the menu of add-ons that can be used by Internet Explorer for the desktop. Add-ons you can manage khổng lồ include browser helper objects, ActiveX controls, toolbar extensions, explorer bars, browser extensions, tìm kiếm providers, Accelerators, và Tracking Protection settings.

To manage add-ons

mở cửa Internet Explorer for the desktop.Tap or cliông xã the Tools button, and then tap or cliông chồng Manage add-ons.Under Show, tap or click All Add-ons, and then disable all of them by tapping or clicking each one, & then selecting Disable.Tap or cliông chồng Close.Restart Internet Explorer and chạy thử. If you can successfully access the mạng internet, then the issue is with an installed add-on. Re-enable each add-on one at a time & demo khổng lồ verify what add-on is causing the issue.

Internet Explorer 9

Several add-ons are pre-installed in Internet Explorer, but many come from the Internet. Add-ons usually require that you give sầu your permission before they"re installed on your computer. However, some might be installed without your knowledge. This can happen if the add-on was part of another program that you installed.

mở cửa Internet Explorer.Clichồng the Tools button, và then cliông xã Manage add-ons.Under Show, clichồng All add-ons.Click an add-on, and then cliông xã Disable.Repeat step 4 for each add-on that you want to turn on or off. When you"re finished, cliông chồng Close.Restart Internet Explorer.

Internet Explorer 8

Add-ons, also known as ActiveX controls, browser extensions, browser helper objects, or toolbars, can improve sầu your experience on a website by providing multimedia or interactive content, such as animations. However, some add-ons can cause your computer lớn stop responding or display content that you don"t want, such as pop-up ads.

If you suspect that browser add-ons are affecting your computer, you might want to lớn disable all add-ons to lớn see if that solves the problem.

To disable all add-ons temporarily

Cliông xã the Start button, and then click All Programs.Cliông xã Accessories, clichồng System Tools, and then clichồng Internet Explorer (No Add-ons).

To disable add-ons in Add-on Manager

Open Internet Explorer.Click the Tools button, và then cliông xã Manage add-ons.Under Show, cliông xã All Add-ons.Click the add-on you want khổng lồ disable, and then cliông xã Disable.Repeat step 4 for every add-on you want to disable. When you"re finished, cliông chồng Close.

Remix Internet Explorer

Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11

To reset Internet Explorer settings to lớn the mặc định setting, follow these steps:

Start Internet Explorer, click Tools, và then clichồng Internet Options.

Click the Advanced tab, and then click Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, clichồng Reset.

In the Remix Internet Explorer Settings dialog box, click Reset. (The screenshot for this step is listed below).

Clichồng Close và then cliông chồng OK two times. (The screenshot for this step is listed below).

Exit và then restart Internet Explorer. The changes take effect the next time that you open Internet Explorer.

Check whether a third-buổi tiệc ngọt service or program is conflicting with Internet Explorer

To determine whether a third-buổi tiệc ngọt program or service conflicts with Internet Explorer, follow these steps:

Clichồng Start, type config in the tìm kiếm box, & then clichồng the displayed System Configuration inhỏ.Clichồng the Services tab & check the box beside Hide all ionline2017.com services, and then cliông chồng Disable all.Next, click the Startup tab.Cliông xã Disable all in the bottom right and then cliông chồng OK. You will be prompted khổng lồ reboot your computer. After the reboot, chạy thử Internet Explorer for connection. Depending on the result, go lớn the The connection works section or to lớn the The connection still does not work section.

The connection works

If the connection works, a third-các buổi party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow these steps:

Clichồng Start, type config in the Search programs and files box, and then click config in the Programs listClick the Services tab and check the box beside Hide all ionline2017.com services.Select half of the listed items, and then cliông chồng OK.Restart the computer, & then chạy thử Internet Explorer.Repeat steps 1 through 4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommkết thúc that you remove sầu it, or configure it so that it doesn"t start when the computer starts. If you cannot find a service that is causing the issue then open System Configuration again, click the Startup tab và repeat steps 3 through 5.

The connection still does not work

If the connection still does not work, re-enable all programs, và then go to the Temporarily disabling the firewall section. To re-enable all programs, follow these steps:

Clichồng Start, type config in the Search programs and files box, and then click config in the Programs danh mục.In the System Configuration dialog box, clichồng the Services tab. Enable all items.Cliông xã the Startup tab, enable all the programs, and then clichồng OK.Restart the computer.

Install Windows Updates và disable the PreBinding feature

Try disabling the PreBinding feature

To modify the EnablePreBinding registry value, follow these steps:

Open Registry Editor. To vì chưng this, type regedit in the Start Search box, và then select regedit in the Programs danh mục.

If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.

Xem thêm: Download Microsoft Office 2007 Full Key Dùng Vĩnh Viễn, Microsoft Office 2007 Download Full Version Free

Locate & then select the following registry subkey:HKEY_CURRENT_USERSoftwareionline2017.comInternet ExplorerMain

Locate the EnablePreBinding value, if the value doesn"t exist, select the Edit thực đơn, point khổng lồ New, và then select DWORD Value.

Type EnablePreBinding, và then press Enter.

On the Edit menu, select Modify.

Type 0, & then select OK.

Restore your PC lớn an earlier point in time

If you think an phầm mềm or driver that you recently installed caused problems with your PC, you can restore it baông xã to an earlier point in time, called a restore point. System Restore doesn"t change your personal files, but it might remove recently installed apps và drivers.

To restore your PC using System Restore

xuất hiện System Restore by clicking the Start button. In the tìm kiếm box, type System Restore, and then, in the danh mục of results, cliông chồng System Restore. If you"re prompted for an administrator password or confirmation, type the password or provide confirmation.

Troubleshooting for Windows Vista

Delete your browser history

Internet Explorer 8 or Internet Explorer 9

Follow the steps listed to delete the browsing history for Internet Explorer

Start Internet Explorer.

Press Alt to show the thực đơn bar.

On the Tools thực đơn, click Internet options.

Under Browsing history, cliông xã Delete. (The screenshot for this step is listed below).

Select all the check boxes, và then tap or cliông chồng Delete. (The screenshot for this step is listed below).

Tap or cliông xã Exit, & then restart Internet Explorer.

Internet Explorer 7

Start Internet Explorer.On the Tools thực đơn, click Delete Browsing History.Select the kiểm tra box next lớn the following items:Temporary Internet filesHistoryForm dataCookiesClick Delete.Exit và then restart Internet Explorer, & then try lớn access the webpage.

Disable add-ons in Internet Explorer

Internet Explorer 9

Several add-ons are pre-installed in Internet Explorer, but many come from the Internet. Add-ons usually require that you give sầu your permission before they"re installed on your computer. However, some might be installed without your knowledge. This can happen if the add-on was part of another program that you installed.

xuất hiện Internet Explorer.Cliông xã the Tools button, & then cliông chồng Manage add-ons.Under Show, click All add-ons.Cliông xã an add-on, and then clichồng Disable.Repeat step 4 for each add-on that you want khổng lồ turn on or off. When you"re finished, clichồng Close.Restart Internet Explorer.

Internet Explorer 8

Add-ons, also known as ActiveX controls, browser extensions, browser helper objects, or toolbars, can improve sầu your experience on a website by providing multitruyền thông media or interactive sầu nội dung, such as animations. However, some add-ons can cause your computer khổng lồ stop responding or display nội dung that you don"t want, such as pop-up ads.

If you suspect that browser add-ons are affecting your computer, you might want lớn disable all add-ons lớn see if that solves the problem.

To disable all add-ons temporarily

Cliông chồng the Start button, & then cliông chồng All Programs.Click Accessories, clichồng System Tools, and then clichồng Internet Explorer (No Add-ons).

To disable add-ons in Add-on Manager

mở cửa Internet Explorer.Clichồng the Tools button, & then cliông xã Manage add-ons.Under Show, clichồng All Add-ons.Cliông chồng the add-on you want lớn disable, and then cliông xã Disable.Repeat step 4 for every add-on you want khổng lồ disable. When you"re finished, clichồng Close.

Internet Explorer 7

ionline2017.com Internet Explorer add-ons are software components. When you visit a Web site, Internet Explorer add-ons may be downloaded automatically, or you may be prompted khổng lồ download an add-on. For some add-ons, you might specifically visit a Web site to lớn obtain the lademo add-on for Internet Explorer. These components may be third-các buổi tiệc nhỏ ActiveX controls that extend browser functionality or that provide special user interface elements in Internet Explorer. You can control add-ons by using the Manage Add-ons feature.

mở cửa Internet Explorer.Clichồng the Tools button, và then cliông xã Manage add-ons.Click an add-on, và then clichồng Disable.Repeat step 4 for each add-on that you want to turn off. When you"re finished, click Close.

Remix Internet Explorer

Internet Explorer 8 or Internet Explorer 9

To rephối Internet Explorer settings to the default setting, follow these steps:

Start Internet Explorer, cliông xã Tools, & then cliông xã Internet Options.

Click the Advanced tab, và then click Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, cliông chồng Reset.

In the Remix Internet Explorer Settings dialog box, cliông chồng Reset. (The screenshot for this step is listed below).

Cliông chồng Close và then click OK two times. (The screenshot for this step is listed below).

Exit and then restart Internet Explorer. The changes take effect the next time that you open Internet Explorer.

Internet Explorer 7

By resetting Internet Explorer settings, you return it lớn the state it was in when it was first installed on your computer. This is useful for troubleshooting problems that might be caused by settings that were changed after installation. When you restore Internet Explorer"s default settings, some webpages that rely on previously stored cookies, khung data, passwords, or previously installed browser add-ons might not work correctly. Resetting Internet Explorer khổng lồ its default settings does not delete your favorites, feeds, và a few other personalized settings.

To rephối Internet Explorer settings manually

Cchiến bại any Internet Explorer or Windows Explorer windows that are currently open.mở cửa Internet Explorer by clicking the Start button, và then clicking Internet Explorer.Clichồng the Tools button, & then click Internet Options.Cliông chồng the Advanced tab, và then clichồng Reset.In the Rephối Internet Explorer Settings dialog box, cliông xã Reset.When Internet Explorer finishes applying mặc định settings, click Close, click OK, và then cliông chồng OK again.Cđại bại Internet Explorer.

Your changes will take effect the next time you open Internet Explorer.

Cheông chồng whether a third-các buổi party service or program is conflicting with Internet Explorer

To determine whether a third-buổi tiệc nhỏ program or service conflicts with Internet Explorer, follow these steps:

Cliông chồng Start, type config in the tìm kiếm box, & then cliông chồng the displayed System Configuration ibé.Cliông xã the Services tab và kiểm tra the box beside Hide all ionline2017.com services, and then cliông chồng Disable all.Next, clichồng the Startup tab.Cliông chồng Disable all in the bottom right & then click OK. You will be prompted to lớn reboot your computer. After the reboot, chạy thử Internet Explorer for connection. Depending on the result, go to lớn the The connection works section or to the The connection still does not work section.

The connection works

If the connection works, a third-buổi tiệc ngọt service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow these steps:

Click Start, type config in the Search programs and files box, & then cliông chồng config in the Programs listCliông xã the Services tab and check the box beside Hide all ionline2017.com services.Select half of the listed items, and then cliông chồng OK.Restart the computer, & then demo Internet Explorer.Repeat steps 1 through 4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommkết thúc that you remove sầu it, or configure it so that it doesn"t start when the computer starts. If you cannot find a service that is causing the issue then open System Configuration again, cliông chồng the Startup tab và repeat steps 3 through 5.

The connection still does not work

If the connection still does not work, re-enable all programs, & then go khổng lồ the Temporarily disabling the firewall section. To re-enable all programs, follow these steps:

Click Start, type config in the Search programs & files box, và then click config in the Programs các mục.In the System Configuration dialog box, click the Services tab. Enable all items.Clichồng the Startup tab, enable all the programs, & then cliông chồng OK.Restart the computer.

Restore your PC to lớn an earlier point in time

If you think an phầm mềm or driver that you recently installed caused problems with your PC, you can restore it baông chồng to lớn an earlier point in time, called a restore point. System Restore doesn"t change your personal files, but it might remove sầu recently installed apps và drivers.

To restore your PC using System Restore

Clichồng Start, type system restore in the Start Search box, and then clichồng System Restore in the Programs menu. If you are prompted for an administrator password or confirmation, type your password or cliông xã Continue.In the System Restore dialog box, clichồng Choose a different restore point, & then click Next.In the list of restore points, clichồng a restore point that was created before you began khổng lồ experience the issue, and then cliông xã Next.Clichồng Finish.

Troubleshooting for Windows XP

Delete your browser history

Internet Explorer 8

Follow the steps listed to lớn delete the browsing history for Internet Explorer

Start Internet Explorer.

Press Alt to show the thực đơn bar.

On the Tools menu, clichồng Internet options.

Under Browsing history, clichồng Delete. (The screenshot for this step is listed below).

Select all the kiểm tra boxes, & then tap or cliông chồng Delete. (The screenshot for this step is listed below).

Tap or cliông xã Exit, và then restart Internet Explorer.

Internet Explorer 7

Start Internet Explorer.On the Tools thực đơn, clichồng Delete Browsing History.Select the check box next to the following items:Temporary Internet filesHistoryForm dataCookiesCliông xã Delete.Exit và then restart Internet Explorer, và then try to lớn access the webpage.

Internet Explorer 6

Start Internet Explorer.On the Tools menu, clichồng Internet Options.In the Temporary Internet Files section, clichồng Delete files, & then select the Delete all offline nội dung text box.Clichồng OK.In the History section, click Clear history, and then cliông chồng Yes.Exit và then restart Internet Explorer, and then try to lớn access the webpage.

Disable add-ons in Internet Explorer

Internet Explorer 8

Add-ons, also known as ActiveX controls, browser extensions, browser helper objects, or toolbars, can improve your experience on a trang web by providing multitruyền thông or interactive sầu nội dung, such as animations. However, some add-ons can cause your computer khổng lồ stop responding or display content that you don"t want, such as pop-up ads.

If you suspect that browser add-ons are affecting your computer, you might want to disable all add-ons to lớn see if that solves the problem.

To disable all add-ons temporarily

Clichồng the Start button, và then cliông xã All Programs.Cliông xã Accessories, cliông xã System Tools, và then clichồng Internet Explorer (No Add-ons).

To disable add-ons in Add-on Manager

Open Internet Explorer.Cliông chồng the Tools button, & then cliông xã Manage add-ons.Under Show, cliông chồng All Add-ons.Click the add-on you want khổng lồ disable, và then clichồng Disable.Repeat step 4 for every add-on you want khổng lồ disable. When you"re finished, clichồng Close.

Internet Explorer 7

ionline2017.com Internet Explorer add-ons are software components. When you visit a Web site, Internet Explorer add-ons may be downloaded automatically, or you may be prompted to tải về an add-on. For some add-ons, you might specifically visit a Web site to lớn obtain the lachạy thử add-on for Internet Explorer. These components may be third-buổi tiệc ngọt ActiveX controls that extover browser functionality or that provide special user interface elements in Internet Explorer. You can control add-ons by using the Manage Add-ons feature.

Open Internet Explorer.Click the Tools button, và then cliông chồng Manage add-ons.Cliông xã an add-on, & then cliông chồng Disable.Repeat step 4 for each add-on that you want khổng lồ turn off. When you"re finished, cliông chồng Close.

Reset Internet Explorer

Internet Explorer 8

To rephối Internet Explorer settings khổng lồ the mặc định setting, follow these steps:

Start Internet Explorer, click Tools, và then clichồng Internet Options.

Clichồng the Advanced tab, & then cliông chồng Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, cliông xã Reset.

In the Reset Internet Explorer Settings dialog box, cliông xã Reset. (The screenshot for this step is listed below).

Cliông xã Close and then cliông xã OK two times. (The screenshot for this step is listed below).

Exit and then restart Internet Explorer. The changes take effect the next time that you open Internet Explorer.

Internet Explorer 7

By resetting Internet Explorer settings, you return it khổng lồ the state it was in when it was first installed on your computer. This is useful for troubleshooting problems that might be caused by settings that were changed after installation. When you restore Internet Explorer"s mặc định settings, some webpages that rely on previously stored cookies, form data, passwords, or previously installed browser add-ons might not work correctly. Resetting Internet Explorer to its mặc định settings does not delete your favorites, feeds, & a few other personalized settings.

To reset Internet Explorer settings manually

Cthua trận any Internet Explorer or Windows Explorer windows that are currently open.mở cửa Internet Explorer by clicking the Start button, & then clicking Internet Explorer.Clichồng the Tools button, and then cliông xã Internet Options.Cliông chồng the Advanced tab, & then clichồng Reset.In the Rephối Internet Explorer Settings dialog box, cliông chồng Reset.When Internet Explorer finishes applying mặc định settings, cliông chồng Close, click OK, and then clichồng OK again.Cthua trận Internet Explorer.

Your changes will take effect the next time you open Internet Explorer.

Cheông xã whether a third-các buổi tiệc nhỏ service or program is conflicting with Internet Explorer

To determine whether a third-buổi tiệc nhỏ program or service conflicts with Internet Explorer, follow these steps:

Clichồng Start, click Run, type config, và then clichồng OK.Cliông xã the Services tab & kiểm tra the box beside Hide all ionline2017.com services, và then click Disable all.Next, clichồng the Startup tab.Cliông xã Disable all in the bottom right & then cliông chồng OK. You will be prompted to reboot your computer. After the reboot, chạy thử Internet Explorer for connection. Depending on the result, go to lớn the The connection works section or to lớn the The connection still does not work section.

The connection works

If the connection works, a third-party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow these steps:

Cliông chồng Start, click Run, type config, and then clichồng OK.Click the Services tab and kiểm tra the box beside Hide all ionline2017.com services.Select half of the listed items, and then cliông xã OK.Restart the computer, và then thử nghiệm Internet Explorer.Repeat steps 1 through 4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommkết thúc that you remove sầu it, or configure it so that it doesn"t start when the computer starts. If you cannot find a service that is causing the issue then open System Configuration again, clichồng the Startup tab & repeat steps 3 through 5.

The connection still does not work

If the connection still does not work, re-enable all programs, & then go lớn the Temporarily disabling the firewall section. To re-enable all programs, follow these steps:

Cliông xã Start, click Run, type config, và then cliông chồng OK.In the System Configuration dialog box, click the Services tab. Enable all items.Cliông xã the Startup tab, enable all the programs, & then cliông chồng OK.Restart the computer.

Restore your PC khổng lồ an earlier point in time

If you think an tiện ích or driver that you recently installed caused problems with your PC, you can restore it back to lớn an earlier point in time, called a restore point. System Restore doesn"t change your personal files, but it might remove sầu recently installed apps & drivers.

To use System Restore lớn restore Windows XP lớn a previous state, follow these steps:

Log on khổng lồ Windows as an administrator.

Click Start, point lớn All Programs, point lớn Accessories, point to System Tools, & then cliông xã System Restore. (The screenshot for this step is listed below).

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On the Welcome to System Restore page, clichồng to lớn select the Restore my computer khổng lồ an earlier time option, & then clichồng Next. (The screenshot for this step is listed below).

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On the Select a Restore Point page, cliông chồng the most recent system restore point On this danh sách, cliông xã a restore point danh mục, và then cliông chồng Next.

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